Contact Us
Effective date: September 8, 2026
The yotoplay support team can assist with product information, orders, payment, shipping, tracking, cancellations, returns, exchanges, refunds, and privacy requests.
Customer Support Hours
Monday to Friday, 9:00 AM–5:00 PM Pacific Time (America/Los_Angeles), excluding U.S. public holidays. Messages received outside these hours are reviewed on the next business day.
How to Reach Us
Email: uzelije537@gmail.com
Telephone: 256-372-2024
Physical address: 4917 Dogwood St, Garfield, Arkansas, 72732, United States
Order, Return, and Privacy Messages
Include the order number when asking about a purchase. Contact us before sending a return so we can approve the request and issue a free prepaid label. For a privacy opt-out, use “Do Not Sell or Share My Personal Information” as the email subject or state that request by phone or mail.
Store-Specific Coverage
Contact Page: This page applies to purchases placed with yotoplay for audio players for children and portable players, story, music, learning and bedtime audio cards, card packs, make-your-own cards, adventure jackets, and related accessories.
Age guidance, compatibility, included content, device requirements, and other item-specific information should be reviewed on the relevant product page before ordering.
Merchant Information
Brand and store name: yotoplay
Contact email: uzelije537@gmail.com
Telephone: 256-372-2024
Physical address: 4917 Dogwood St, Garfield, Arkansas, 72732, United States